We want you to be completely satisfied with your purchase. If you’re not happy with a product, we’ll do our best to make it right.

Return Conditions:

• Items may be returned or exchanged within 14 days of purchase.
• Products must be unopened, unused, and in original packaging.
• A valid purchase receipt or order number is required.

Defective or Incorrect Orders:

• If you receive a wrong or damaged item, we will arrange a free replacement or full refund.
• Please contact us within 48 hours of receiving the product.

Important Notes:

• Opened coffee or tea products are not eligible for return unless they are defective.
• Refunds will be processed using the original payment method and may take up to 7 business days.